FAQ

Do you have a question? Contact us.
We will update this FAQ page on a regular basis. Thank you.

Local, Continental, and International Customers
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For Twin Cities Folks: Our Studio Location and Hours

As we sell primarily online, we are not set up as a retail store. (We do not keep regular retail store hours.)  Please contact us if you would like to set up a time to come to our studio. At our studio, you can see possibiliTrees close up and personal, pick up an online order, or purchase a possibiliTree on the spot, should you desire.

We are located in the Northrup King Building (NKB), Studio 141, 1500 Jackson Street Northeast, Minneapolis. Use your GPS, print map, or homing instincts to find Northeast 14th Avenue and Central Avenue in Minneapolis. Once at that intersection, take a west. This would be take a left if you are heading north, or take a right if you are heading south. Then . . . .

  • To get to the north parking lot of NKB: take the next right, Van Buren Street NE,  and follow the street as it worms left to become 15th Avenue NE. The expansive north parking lot will unfold before your eyes.  
  • To get to the south parking lot of NKB: once you have taken the left on 14th Avenue NE, drive just past Van Buren Street NE and take a right at the poorly marked entrance to the south parking lot. The spacious south parking lot will appear.

Getting to our studio space from the parking lots
If you park in the north lot, come in through the doors at Dock One, take a left, and our studio is just beyond the drinking fountains.
If you park in the south lot, come up the metal staircase into the building, take a right when you can't go forward anymore, and go down the hallway past the drinking fountains and we are just beyond that in #141.

Please note that the building does not have a handicap accessible entrance! We have been told by management that an accessible entrance is in the works.

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Where can I purchase a possibiliTree in a retail store?

With rare exception, possibiliTree® wooden trees are available only online through our website. The reason for this is that were possibiliTrees available through third parties,  the price of the trees would necessarily double, owing to distributor mark up.  Then, so as not to undercut the distributor's chance of selling his/her possibiliTree inventory, we would be forced to raise our prices to match the distributor's price. We think our possibiliTrees would become unaffordable were this to happen. So we choose to sell directly online to keep our prices down.

That stated, here is the 2014 variation on the rare exception: If you are in the vicinity of Minneapolis, Minnesota, USA, come to our studio to view our possibiliTrees. You can purchase one and take it home, avoiding shipping charges. See For Twin Cities Folks: 2014 Holiday Studio Hours  in this FAQ section for a listing of our studio hours.

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I live in the Twin Cities. To avoid shipping costs, may I pick up my order at your studio?

Yes. You are more than welcome to do this!

There are two ways to proceed.

One way, by making your purchase online at www.possibiliTree.com

  • On Step 3 of the online payment process, you will see these words: "If you have a coupon or voucher, enter code here." Enter the following code into the field: ns001. This will waive the shipping fee.
  • If you scroll down further on that same page, you will see a field called "Order Note". Please write a message in that field suggesting when you'd like to pick up your possibiliTree. Check out our FAQ 2014 Studio Holiday Hours for a schedule of times we will be at the studio in December.  We will contact you to confirm date of pick up or negotiate a mutually available time.

The other way, by making a purchase at the studio:

  • Check out our FAQ "2014 Studio Holiday Hours" to see when we will be working at the studio in December.
  • At the studio, you can select a possibiliTree from our stock  and pay by check or credit card. Cash is an option, but as we are not in the retail game, we don't keep $$$ with us, so wouldn't be able to provide you with change. Exact cash would be required. A  2ft possibiliTree, with MN sales tax, is $172.40.  A 3ft possibiliTree, with MN sales tax, is $247.83. A 6ft possibiliTree, with MN sales tax, is $495.77.
  • Important: If you purchase a 6ft suspended possibiliTree, we will need to need to know the ceiling height of the room in which you will display the tree. We will need to finishing stringing the tree after the purchase. This process takes up to a half hour. We might be able to string the tree on the day of your purchase or you may need to return the next time we are at the studio. We can advise you of this if you call us at 612.220.2639.

We are located in the Northrup King Building, Studio 141, 1500 Jackson Street Northeast, Minneapolis. Come in through the doors at Dock One, take a left, and our studio is just beyond the drinking fountains.

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What are your shipping charges for USA destinations?

For USA delivery--and this includes Alaska, Hawaii, Puerto Rico--the 2014 rates for standard ground shipping/ 2-day/overnight delivery are as follows:

6ft suspended $38/$100/$160

3ft tabletop $26/$55/$110

2ft tabletop $22/$50/$95

We use UPS as our shipper. Of note: UPS does not ship to post office boxes; they require a veritable building address (residential or commercial).

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International customers - general information on how to purchase a possibiliTree

  1. Canadian Customers, please use our online store to make a purchase. There is more information under the FAQ question, What are your shipping charges for Canadian deliveries?
  2. Customers in  Mexico,  please use our online store to make a purchase. There is more information under the FAQ question, What are your shipping charges to addresses in Mexico?
  3. UK Customers, to make a purchase, please follow the directions in the FAQ question, How much does it cost to ship a possibiliTree to the UK?
  4. Australian Customers, to make a purchase, please see the FAQ question, How much does it cost to ship a possibiliTree to Australia?
  5. All other international customers: The process to purchase a possibiliTree is as follows:  Use this hyperlink to send us an email, providing your name, shipping address, phone number, and the size and wood type of possibiliTree you would like. Sizes of possibiliTrees are 6ft suspended, 3ft tabletop, and 2ft tabletop. Wood choices are walnut, cherry, and maple. If you wish to purchase a 6ft suspended possibiliTree, please include the ceiling height of the room where you will display your tree. (We recommend ceiling height of 9 feet or higher.)  We will send you information on shipping options and costs, estimated delivery time, and instructions on how to proceed to make a purchase.
  6. We use United States Postal Service (USPS) as our shipper for all deliveries outside of the United States. USPS is the most reliable and inexpensive of all the shippers we have used.
  7.  Note that some countries restrict package sizes, making it impossible for us to ship the 6ft suspended possibiliTree to those countries. Once we have your shipping address, we will be able to determine if your country has a package size restriction.
  8. All customs fees, duties, and VAT are the responsibility of the purchaser (you).
  9. These things are out of our control:  Delivery delays caused by weather. Delivery delays caused by shipment stuck at customs.
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Shipping to Canada

Canadian customers may use our online store to purchase a tree. Shipping charges for a 6ft suspended possibiliTree to anywhere is Canada is $75.  Shipping a  3ft tabeltop  is $50. Shipping a 2ft tabletop is $45.

All customs fees, duties, and VAT are the responsibility of the purchaser.

These things are out of our control:  Delivery delays caused by weather. Delivery delays caused by shipment stuck at customs.

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Shipping to Mexico

Mexican  customers may use our online store to purchase a tree. Shipping charges for a 6ft suspended possibiliTree to anywhere in Mexico  is $95.  Shipping a  3ft tabeltop  is $55. Shipping a 2ft tabletop is $50.

All customs fees, duties, and VAT are the responsibility of the purchaser.

These things are out of our control:  Delivery delays caused by weather. Delivery delays caused by shipment stuck at customs.

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Shipping to the UK

The cost is $85 for shipping a 6ft possibiliTree; $62 for a 3ft possibiliTree; $55 for a 2ft possibiliTree.

We use the US Postal Service Priority Mail International for our overseas shipments as their rates are more economical than UPS or FedEx .  The predicted arrival time is approximately 2 weeks from when we ship out, although the package could spend some time in customs before getting to you.  Of course, delays due to weather are out of our control.  There is no insurance available for this service, unfortunately. However, we have shipped many countries worldwide and have not lost a tree yet!

If you decide to proceed, please send us  an email  with  the following:

  1. your name, shipping address, and phone number
  2. the model tree you wish to purchase: 6ft suspended, 3ft tabletop, or 2ft tabletop
  3. your choice of wood: cherry, walnut or maple
  4. your ceiling height, if you are ordering a 6ft tree

We will then email you an invoice for the cost of possibiliTree + shipping.  Once payment has cleared our merchant vendor, we will prepare your tree and it will be on its way.  We'll notify you once we've shipped your order.

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Shipping to Australia

Generally, the cost to ship a 2ft or 3ft possibiliTree ranges from US $50-$100, but seems  to average around $60. We use United States Postal Service (USPS) as our shipper. USPS is the most reliable and inexpensive of all the shippers we have used.  Sadly,  USPS will not ship a 6ft suspended tree to Australia because of their own internal restrictions on package size. We can ship you a 6ft possibiliTree via UPS or FedEx  but the cost is jaw-droppingly high -- around $350!!!

The process to purchase a possibiliTree is as follows:  use this link to send us an email, providing your name, shipping address, phone number, and the size and wood type of possibiliTree you would like.  Size choices are 2ft tabletop, 3ft tabletop, and 6ft suspended. Wood choices are cherry, walnut, and maple. We will send you a quote on shipping  costs and instructions on how to proceed should you decide to make a purchase. USPS advises that it will take two weeks for a package to reach its Australian destination, but we have noted that some recent shipments have arrived at their destinations in a week. During the holiday season we ship out orders no more than 1-2 days after the purchase has been made.

More things to consider: 

Insurance is not available with USPS. (However, we have not lost a tree yet!)
There may be additional taxes or customs fees that would be your responsibility to pay.
Delivery delays caused by weather or by an order stuck at customs are beyond our control.

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Shipping to Spain

Here are the shipping costs (all prices are in US dollars):
6ft suspended possibiliTree:  $70
3ft tabletop possibiliTree:  $50
2ft tabletop possibiliTree:  $45

We use the US Postal Service for our overseas shipping, as their rates are the most economical.  The Post Office predicts 10 business days to arrive at destination.
The Post Office does not offer insurance with Priority International shipments, so if the shipment were to get lost or arrive damaged, you would have no recourse for a claim. (However, in 8 years of doing business, we have not lost a tree yet!)
Your shipment may be subject to duties, fees, or VAT that would be your responsibility to pay.
There is a chance that your shipment could spend time in customs before delivery. This happens rarely, but it does happen.
There is also a chance that bad weather may delay delivery. 

To make a purchase, please send us an email stating the tree size and wood choice you would like, along with your full name, shipping address and phone number.  Tree sizes: 2ft tabletop, 3ft tabletop, and 6ft suspended. Wood choices: walnut, cherry, and maple. If you are ordering a 6ft suspended tree, also let us know your ceiling height. We recommend a 9-foot ceiling or higher.

We will then send you an invoice for the cost of the tree plus shipping.  When you receive that, just follow the prompts to remit payment.  As the transaction clears, we will ship your order and notify you that the package is on the way.

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Shipping to Iceland

The cost is $50 for a 3ft possibiliTree and $45 for a 2ft possibiliTree.  Our shipping box for the 6ft suspended tree exceeds the limit of the US Postal Service for dellivery to Iceland, so if this is your preference we would have to send it via another carrier, likely at a very high cost.  We can look into this if you wish. We would need your shipping address to give you an accurate quote on the cost of shipping a 6ft possibiliTree.

We use the US Postal Service Priority Mail International for our overseas shipments as their rates are more economical than UPS or FedEx .  The predicted arrival time is approximately 10 days from when we ship out, although the package could spend some time in customs before getting to you.  Delays due to weather are out of our control.  There is no insurance available for this service. However, we have shipped many countries worldwide and have not lost a tree yet!

If you decide to proceed, please send us  an email  with  the following:
1. your name, shipping address, and phone number
2. the model tree you wish to purchase: 6ft suspended, 3ft tabletop, or 2ft tabletop
3. your choice of wood: cherry, walnut or maple
4. your ceiling height, if you are ordering a 6ft tree

If you wish to puchase one of our tabletop models, we will then email you an invoice for the cost of possibiliTree + shipping. 

If you wish to purchase a 6ft model, we will first send you the shipping cost. When you give us the go-ahead, we will then email you an invoice for the cost of the possibiliTree + shipping.

Once you have remitted payment, we will prepare your tree and it will be on its way.  We'll notify you once we've shipped your order.

Customized Trees
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Will you ever make a suspended 2ft or 3ft possibiliTree?

We're thinking about it. Let us know via email if you would be interested in such a model.

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Will you ever offer a narrower version of the suspended 6ft tree?

Hmm.  It's an interesting idea. We discussed it at length and concluded that we are not ready to expand our product line at this time. Sorry.

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Is there any cost savings if I were to buy a 5ft possibiliTree (a modified version of the 6ft possibiliTree)?

There is no price difference for a suspended possibiliTree with the bottom row removed. The price remains $460.

At the buyer's request, we will include the bottom row  in the shipping box along with the shortened version of the 6ft possibiliTree. The bottom row may come in handy if the buyer at a later date wishes to turn the 5ft back into a 6ft possibiliTree. If this were the event, upon request, our company can provide instructions on how to do that.

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I am interested in purchasing a 5' version of the 6' hanging tree. Can you tell me what the diameter of the 5' tree would be at its widest row?

The diameter of the widest row of a 5ft suspended possibiliTree is 48".

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We'd like to have a possibiliTree, but painted in white or silver or green. Please advise.

We are not set up to do this for you. If you are compelled to take on a DIY painting project, keep in mind these things:

  1. It would require less paint if you chose the lightest wood available, i.e.. maple.
  2. Our trees are finished with a Watco Danish oil. You'd need to strip that off.
  3. The 6ft suspended possibiliTree arrives at your doorstep pre-strung. To effectively paint these branches, you'd want to unstring the tree, paint the 67 individual branches and 10 dowel "spacers" and restring your tree, requiring a special crimper tool. We can't imagine this as anything but a labor of love—or insanity. (Sorry. Just our opinion.)
  4. The 3ft or 2ft tabletop models would be less hassle to paint.
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Could I custom order a possibiliTree® in a different size?

Sorry, no. We don't have the capacity at this time to make custom size trees with this one exception: We can modify the 6ft suspended tree to 5ft by removing the bottom row of branches before wiring.

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Could I order a possibiliTree® in a different wood?

We want to put our energies into the products in our current line, so at this time we do not offer the option of custom wood selections.

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Would you custom wire my 6ft suspended possibiliTree® so that it hangs upside down (biggest branches nearest to the ceiling)?

Sorry, but no! The delicate top dowel and smallest branches will not support the weight of all the larger pieces in an upside down position.

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Do you make a floor-standing 6ft possibiliTree®?

The 6-footer was designed as a suspended tree and looks best that way. Once upon a time we seriously tried to develop a floor-standing 6ft possibiliTree. None of the prototypes pleased us and our  company artistic director gave them the "boot".

Assembly
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Video of 3ft Tabletop Assembly

For a quick tutorial on assembling a tabletop possibiliTree (3ft or 2ft) check out this YouTube video.  The video demonstrates a 3ft tree assembly, but the 2ft assembly isthe same except that it has two fewer rows of branches to put together.

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The metal rod is visible after I've assembled my tabletop tree.

First, make certain that the rod is screwed far enough down into the base.  Next, make certain that all the branches have been included in your assembled tree. For the 3ft possibiliTree, there should be a total of 31 branches. For the 2ft possibiliTree, there should be a total of 17 branches. If the metal rod is still visible, please contact us by email or phone and we will help solve the issue.

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I've lost my assembly instructions. Please help!

For a quick tutorial on assembling a tabletop possibiliTree (3ft or 2ft) check out this  YouTube video.  The video demonstrates a 3ft tree assembly, but the 2ft assembly is the same except that it has two fewer rows of branches to put together.

Click on the link below for your specific User Guide.. If printing, select "2-sided printing" in page layout  within your printer properties. These User Guides are formated to print double-sided and folded in half lengthwise to create 4.25" x 11" brochures.

 6ft suspended possibiliTree® instructions.

 3ft tabletop possibiliTree® instructions.

 2ft tabletop possibiliTree® instructions.

Display
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Why does the rod in my tabletop possibiliTree wiggle a little?

Don't worry. This is intentional. All tabletop possibiliTrees wiggle to a slight degree where the metal rod meets the base. This is because the base pieces need a bit of "wiggle room" in order to fit together as well as accommodate the metal rod. 

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Do I have any options if my ceiling is shorter than 9 feet and I really want a 6ft suspended tree?

Yes. You have two options:

  1. Tree with bottom row removed. We will  wire your tree with 9 rows of branches instead of 10. This creates a 5 foot tree. Your tree will float approximately 18 inches above the floor.
  2. Full size 6ft tree that floats closer to the floor. If you don't mind having the tree float closer to the floor, this is the option we recommend, as the tree shows off more spectacularly at full size. We wire the tree to its full size—68 inches. Your tree will include all 10 rows of branches and will float approximately 8 inches above the floor, and closer to the floor if your ceiling is lower than 8 feet. 

Please indicate your preference in the special instructions box when making your online purchase. Instruct us to either:

  • remove the bottom row to create a 5ft possibiliTree
  • keep your tree full size tree (knowing that it will float approximately 8 inches above the floor, and closer to the floor if your ceiling is shorter than 8 feet)  

If you need more information, please call or email us.

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Is there a limit to how many ornaments a 6ft possibiliTree can hold? How strong are the branches?

The branches are  sturdy and the tree itself can accommodate lots of ornaments--hundreds, even, depending on the size of the ornaments.  The wire from which the 6ft possibiliTree suspends is tested to 100 pounds, and the tree itself weighs 13 pounds. So unless the culumative weight of your ornaments is 80+ pounds, a 6ft possibiliTree should be able to handle your ornament load.

 One thing to keep in mind is that you'll want to keep the weight of ornaments fairly equal on either side of any particular branch to prevent branches from becoming lopsided or tilted.

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Can I display my tree outdoors?

PossibiliTree® wooden trees are recommended for indoor use. Exposing your tree to the elements may cause the wood to darken unevenly or to warp.

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How do I hang my 6ft suspended possibiliTree®?

Prior to hanging your suspended tree, you will need to install a hook in your ceiling. The hook should be able to support 60 pounds. The tree only weighs 13 pounds, but you need to take into account the weight of all the ornaments, and it's safer to err on the side of caution.

Because of the wide variety of ceiling materials and construction methods, we advise consulting with a local home or hardware store for guidance in choosing the appropriate ceiling hook. We have a drywall ceiling and use a buttefly anchor. If your ceilings are plaster or some other solid material, then a different device is necessary.

You'll find step by step directions for hanging the suspended tree in the assembly instructions that we'll send out with your purchase of a "6-footer." These are also available as a PDF by clicking here.

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How have other people decorated their possibiliTrees?

We are delighted that some of our customers have already sent us photos of their decorated possibiliTrees. Vist our growing photo gallery. If you would like to share photos of your decorated tree, send your digital images in jpeg to our photo curator, Pat, at psorenson@possibilitree.com.

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What kind of ornaments do you recommend?

We recommend that you display ornaments that have meaning to you and reflect aspects of your life and your family. Tap into your creativity; display objects that give you pleasure.

Keep in mind that on a 3ft possibiliTree®, there are 4" between the layers of branches. Ideally, the combined length of each ornament and string should be in the 2"-3" range. The same would hold true for a 2ft possibiliTree®.

On the 6ft possibiliTree®, the space between the layers of branches ranges from 3.5" to almost 8". This allows for variation in size of ornaments and length of string as you see fit.

We've been pleased with how our possibiliTrees look when we've decorated them with origami figures, carved (wooden) animals, or garlands made with tiny mirrors.

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What do you recommend for lighting a possibiliTree®?

To create light effects, you can:

  • strategically place your tree under track lighting
  • shine LED lights from below the tree and position as "spot lights"
  • light up your branches with LED-embedded ornament

You may want to check out our website photo gallery for ideas—some possibiliTree owners have sent in photos of their decorated trees that include strung lights or use of cannister lights or color wheels.

Like any wood product, a possibiliTree® will burn. Do not place lit candles or hot objects on or near the tree.

As of yet we have not found any string of lights to look good on possibiliTree® branches. In your experiments, if you successfully string lights on your possibiliTree® and you are pleased with the results, we'd love to recommend your technique to others. Send us a photo!

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Why do my branches tilt and move?

PossibiliTree® wooden trees are designed to be collapsible. The creator of possibiliTrees had easy storage in mind as well as clean lines when he conceived the first possibiliTrees. This means the tree parts are not rigidly fixed together. Inherently the branches will tilt and move a little. Occasional readjustment is normal. To keep branches from becoming lopsided, make sure each branch is balanced on the ends with ornaments that weigh about the same.

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Where can I see a possibiliTree on display?

We sell possibiliTree® wooden trees primarily online and strive to make sure the photos on our website accurately depict the trees. Occasionally we may make some models of our trees either available for sale or on display at select stores. When this occurs, we will post the store name and address in this section. Meanwhile, here is a video clip from the December 17, 2010, Today Show featuring a 6ft suspended tree—to give you an idea of proportion and how it hangs.

Changing the wire length of your suspended possibiliTree
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Lengthening the wire. The ceilings in our new home are higher than the old ceilings.  We are wondering about having our suspended possibiliTree restrung/wire lengthened. Is this possible, what's the cost, etc?

There are two options if you need a longer wire.  One is quite simple, the other requires a bit of work on your part.

Simple solution--making an extension
Send us an email telling us the difference between your original ceiling height and your current ceiling height.  We will send you an invoice for $5 to cover wire, shipping and handling. As the $ transaction clears, we will send you a length of wire--measured specifically for your situation--with a loop on each end. Thread this double-looped wire extension through the existing loop of your possibiliTree. Then double up/fold the two new loops and slip both loops onto your existing ceiling hook.  This will increase the length of wire from which your tree hangs.

Quite a bit of work on your part solution
We can send you a whole new, longer wire for your possibiliTree.  If you choose this option, you will need to purchase a specialized crimping tool to create a new loop for your tree.
To exercise this option, send us an email with the new ceiling height.
We will invoice you $15 to cover supplies and shipping. 
We will also send you a link to an online store that sells the crimping tool you’ll need. The cost is about $27. If you would like to get a head start on purchasing the tool, here is the link.
As you remit payment, we will send you everything you need to restring your tree except the crimping tool. You will receive the new wire (with the holding button for the bottom of the tree already in place), metal connectors to create the loop; and printed instructions. As well, we will email you the instructions and with photos.
The process to restring a possibiliTree is not hard, but it does require focus.  Undistracted, it is possible to restring your tree and rehang it in 20-30 minutes.
Should you choose this method, please know that we are only a phone call away and would be happy to answer questions while you are restringing your tree.

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How can we shorten the wire so the tree floats higher above the floor? Our possibiliTree was strung for a 10’ ceiling. We’ve moved to a home with 9’ ceilings. Our possibiliTree is now too low to the ground.

Quick fix—the double hook method

We have customers who have used this method and reported that it has worked well.

  • Install two hooks in your ceiling. The first hook should be installed in the ceiling directly above where your possibiliTree will hang. Install a second hook, this one the same distance away from the first hook as you would like to shorten the wire. In your case, install the second hook one foot from the first hook.
  • Hang the tree from the new hook
  • Take up the extra foot of slack by looping the wire over the original hook. 

You will end up with a line of wire along your ceiling between the two hooks. This is not ideal, but is a decent temporary fix.

Permanent fix—cutting the wire
In this method, you will cut the wire and make a new loop.  This requires that you obtain a special crimping tool and some connector sleeves. A fishing supply store near you migh carry these products, but you can also purchase these from Mason Tackle, our supplier.
You can connect with Mason Tackle by phone or online.
By phone:  810.631.4571. Tell them that PossibiliTree referred you. If necessary the service agent can look up what we've ordered before and make sure you get the right stuff.
Online: click on this link for the crimping tool, priced around $27. This tool has a wire cutter component and is specialized to tightly crimp the connectors. Click this link for the metal connectors, priced around $2 for a packet of 3. Select the third one down—3D size .055.
Once you have your crimper tool and metal connectors, follow the steps below. We ferociously think that this  is only way to safely and securely make the new loop.

  1. Lay your possibiliTree on the floor.
  2. Cut the wire at the top of the tree by the length you want to shorten it plus 4”. These extra inches allow you to create a loop. 
  3. Make a tiny bend in the wire at 4 inches from the end. That bend will mark the top of the loop.
  4. Next, slip four 3D .055 connectors through the end of the wire.
  5. Position the connectors so that they are securely holding in place the end of wire so that you have created a loop.
  6. To close off the loop, crimp the connectors tightly shut with the crimping tool, using the indentation size closest to the tip of the tool.  We crimp the connectors from one side, then flip and crimp again from the other side to make certain they are secure and unmovable.

If you have any questions, do not hesitate to contact us. We will talk you through the process!

General
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For Twin Cities Folks: Our Studio Location and Hours

As we sell primarily online, we are not set up as a retail store. (We do not keep regular retail store hours.)  Please contact us if you would like to set up a time to come to our studio. At our studio, you can see possibiliTrees close up and personal, pick up an online order, or purchase a possibiliTree on the spot, should you desire.

We are located in the Northrup King Building (NKB), Studio 141, 1500 Jackson Street Northeast, Minneapolis. Use your GPS, print map, or homing instincts to find Northeast 14th Avenue and Central Avenue in Minneapolis. Once at that intersection, take a west. This would be take a left if you are heading north, or take a right if you are heading south. Then . . . .

  • To get to the north parking lot of NKB: take the next right, Van Buren Street NE,  and follow the street as it worms left to become 15th Avenue NE. The expansive north parking lot will unfold before your eyes.  
  • To get to the south parking lot of NKB: once you have taken the left on 14th Avenue NE, drive just past Van Buren Street NE and take a right at the poorly marked entrance to the south parking lot. The spacious south parking lot will appear.

Getting to our studio space from the parking lots
If you park in the north lot, come in through the doors at Dock One, take a left, and our studio is just beyond the drinking fountains.
If you park in the south lot, come up the metal staircase into the building, take a right when you can't go forward anymore, and go down the hallway past the drinking fountains and we are just beyond that in #141.

Please note that the building does not have a handicap accessible entrance! We have been told by management that an accessible entrance is in the works.

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Do your possibiliTrees ever go on sale?

Short answer—no.

Longer answer, some points:

  1. We price our possibiliTrees to cover cost of goods and production expenses and provide us with reasonable compensation. Discounting our products for any reason means that we are devaluing the time that we have put into making the best possible product and giving customers the best possible service we can provide. We don't want to devalue us.
  2. Our prices reflect the cost of "made in the USA", including using wood coming from forests in Maine and milled by skilled woodworkers following our patented specifications.
  3. We have priced possibiliTrees basically at wholesale. Were  possibiliTrees offered in the retail world, e.g. at independently owned gift shops,  the retailer would double the wholesale cost, as is standard procedure, meaning that she would sell our $460 suspended possibiliTree for $920 or more. Because of how things work in the market, we would be obliged to mark up our $460 suspended possibiliTree to $920 to give the retailer a fair chance to sell her inventory without being undersold by us through our online store.  We believe that doubling the price makes our products out of reach for most people. So we choose to eliminate the "middleman", sell directly to customers, and keep our prices down. In a way, then, possibiliTrees are always "on sale", as they are always offered at half the price of what they would cost were they to be sold retail.
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What's that coupon/promo code field for when I'm making a purchase?

That's a will call code for customers in the Twin Cities who will pick up their purchases at our studio in the Northrup King Building. The code "ns001" waives shipping fees.

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Will you ever sell the 6ft possibiliTree in a lighter wood, such as maple?

Yes! We are pleased to announce that we have added 6ft suspended maples to our 2014 batch of possibiliTrees. These are now available for purchase through our online store.

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What is the cost of your trees?

The price of trees—as well as the wood stock available for each model—can be found in the lower right hand corner of each "tree page" on our website. Hence, for the 2ft model, from the menu, click on 2 Ft Tabletop and you will see that the price of the tree is $160.

For convenience, tree prices are listed below:

2ft Tabletop - $160
3ft Tabletop - $230
6ft Suspended - $460

All amounts are in US dollars.

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I'd like to see what the wood looks like. Could I get samples?

Yes. We can send you small-sized wood samples (approximately 1" x 2") of each of the wood species used to produce possibiliTrees. Currently, that would be walnut, cherry, and maple. We charge a nominal fee of $5.50 to cover shipping and handling. Unless otherwise requested, we will send you samples of all three woods.

To obtain samples, choose one of the options below.

  1. Send us an email  with your request, providing your name and shipping address. We will send you electronically a PayPal Request for Money for $5.50.  Follow the prompts in that Request to submit payment with a credit card. You do not need to have a PayPal account to make a payment.
  2. Go through the postal service. Send your request to  PossilbiliTree, 4537 29th Avenue South, Minneapolis, MN  55406. Include a check, made payable to PossibiliTree LLC, $5.50 for shipping and handling, and provide your mailing address.

In both instances, turnaround time between payment received and when we mail out the wood samples is 2 business days.

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Why do you recommend ceilings to be at least 9 feet high to display the 6ft suspended tree?

It's a question of math. The 6ft tree is actually 68 inches from top to bottom. We recommend 18 inches between the bottom row of branches and the floor to allow plenty of space for gifts. The length of the wire between the top of the tree to the ceiling must be at least 22 inches. This length prevents the wire from pulling tightly and cutting into the dowels—the spacers, or "stems",  between the rows of branches—when stacking the tree for storage. 68 inches + 22 inches + 18 inches = 108 inches = 9 feet.

That said, check out the FAQ in this section, Do I have options if my ceiling is shorter that 9 feet and I really want a 6ft suspended tree?  for more thoughts. 

Facts about possibiliTrees
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Why do you call possibiliTree® wooden trees A Tree for Life?

  1. PossibiliTree® wooden trees are designed to last for years--perhaps for even a lifetime.
  2. We hope that your possibiliTree® serves as a tree for your life--to frame times and spaces that have meaning for you.
  3. By using the phrase A Tree for Life, we are aligning our trees and our business to the mythical "Tree of Life," a many branched tree illustrating the idea that all life on the planet is related. This is a powerful image for us and one that reminds us to build a business that is humble, sustainable, and rooted in integrity.
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Will you donate a tree to my nonprofit cause?

Sorry. We are not yet in a financial position to do so.

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Do you donate a percentage of your profits to charity?

This is a great idea and we appreciate businesses that are able to do this. For us, though, the reality is that we would have to pass on the cost of our charitable contributions to our customers. This would increase the price of our trees. We suspect that given a choice, our customers would opt to purchase a possibiliTree® wooden tree at the lowest price possible and to donate to charitable organizations on their own.

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How sustainable is your company?

Although we have no right to make judgments about what type of Christmas tree people display in their homes—be it a fresh cut evergreen, a tree made from plastic, or an alternative such as ours—we do view owning a possibiliTree as a statement about one's respectful relationship to the natural world and a commitment to sustainability.

The average fresh cut Christmas tree lasts a few weeks in the home before making its way to the compost pile or incinerator and the life of a plastic tree is 6-10 years, depending on who is doing the calculating. PossibiliTrees are durable. The original possibiliTree, designed in 1981, has been our family Christmas tree every year since (and continues to delight the eye). Further, we believe the production of a possibiliTree—comprised of hardwood harvested in the United States, metal (wire for the 6ft tree, metal rod for the 3ft), and finished with Danish oil—wreaks far less assault on the environment than an artificial tree, completely the product of the befouling petro-chemical industry. 

The designer of the possibiliTree, architect Richard Babcock, designed this tree in response to a request from his wife, Dot, who was tired of the maintenance, mess, and cleanup associated with keeping a live Christmas in their home. If nothing else, displaying a possibiliTree eliminates the human energy expended on caring for an evergreen over the holdiays. This may seem like a little thing, but in a hectic, multi-tasking, stressful world, removing one daily task from the chore list can be seen as a step towards creating a more sustainable life.

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How "green" is your tree?

By virtue of the fact that possibiliTree® wooden trees are a natural wood product, possibiliTrees are green. You can make them greener by using them year after year. Additionally, possibiliTrees are minimally processed. They are reusable, recyclable, and, with the exception of the metal rod, wire, and tiny amount of plastic used on the different models, are biodegradable.

When possible, we make our trees with naturally fallen trees (deadfall). The wood from our wild cherry tabletop that we've offered in the past came from a cherry tree that grew in the countryside of north central Minnesota and fell during a summer thunderstorm. Butternut that we used in the past actually came from old church pews.

All the wood we use is domestic (grown in the United States). We understand that out in the greater universe of wood products for sale, some merchants use jatoba and ipe—woods from rainforest areas—to mimic the look of domestic wood at lower costs. We have been assured by our wood supplier, H.A. Stiles of Maine, that we have the real thing—real, walnut, real cherry, real maple—all sourced from within the USA.

We use plastic wrapping in the process of packing our trees for shipping. If we find an acceptable green alternative, we will switch to that.

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Is the wood used on your PossibiliTrees solid wood? Is formaldehyde used at any stage in the production of your trees? Is there a finish on the wood? I am trying to avoid VOCs and formaldehyde emissions.

Our wood supplier responds, "[PossibiliTrees] are finished with Watco Danish oil and yes there are VOC’s (volatile organic compounds) in production. This volatile material is the solvent base which dissipates during drying. If you were to look up the MSDS, the material safety data sheet, on Watco oils, you would see considerable cautions on handling which all apply to the liquid state and are cautions for production process. I cannot comment specifically on Watco, but we use other oil based finishes, that once dried, are certified as child safe for toys, under the CPSIA. Please note that even latex based paints used inside your house have VOC’s and once again, the issue pertains to the liquid state. Formaldehyde concerns typically pertain to glues used in plywood and particle board, rather than solid wood such as these products. CA has instituted new regulations banning formaldehyde use in furniture and building products and the industry has pretty much converted to formaldehyde-free adhesives over the past couple years. No worries with solid wood."

Troubleshooting and Maintenance
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What is the best way to store my possibiliTree®?

Store your tree in a cool, dry place. In the past we have suggested using the original shipping box or tube for storage. This works,  although we now add this caveat:  Cardboard absorbs moisture and odors. Should your storage area harbor—even slightly—any mold, mildew, or other objectionable odor-generating organism, the shipping box and eventually the tree may absorb this scent. Heads up and caution!

 

For our at-home possibiliTrees,  we actually never use storage boxes. We keep our 6ft suspended corner in our basement and cover it loosely with a sheet to protect from dust. Our 3ft walnut is on display as an objet d’art in our home all year round.

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The metal rod is visible after I've assembled my tabletop tree.

First, make certain that the rod is screwed far enough down into the base.  Next, make certain that all the branches have been included in your assembled tree. For the 3ft possibiliTree, there should be a total of 31 branches. For the 2ft possibiliTree, there should be a total of 17 branches. If the metal rod is still visible, please contact us by email or phone and we will help solve the issue.

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I lost a part on my tabletop tree. Can I get a replacement?

You bet! Please contact us. We are happy to replace lost parts. We  charge a nominal fee for replacement and shipping.

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Do possibiliTree® wooden trees require any maintenance?

PossibiliTree® wooden trees require little maintenance. To prevent premature darkening, avoid displaying your tree in a space that will receive hours and hours of direct sunlight. If the wood appears dry, use a soft cloth to apply a light coating of furniture oil to restore your tree to its original richness.

Store your tree in a cool, dry place. If you store your tree in its original shipping box, keep in mind that cardboard absorbs moisture and odors. Should your storage area harbor—even slightly—any mold, mildew, or other objectionable odor-generating organism, the shipping box and eventually the tree may absorb this scent. Heads up and caution!